Harwell & Cross LLP

A multi-entity law firm took ownership of its email disclaimers across 18 offices

Harwell & Cross had a different confidentiality and privilege footer in nearly every office, with the wrong legal entity occasionally named on the wrong matter. A central disclaimer library with per-reference deployment and jurisdiction routing put general counsel back in control — with a defensible record of what was in force.

offices on one governed disclaimer library: 18; offices on one governed disclaimer library
wording change now reaches everyone at once: 1; wording change now reaches everyone at once
of changes captured in a tamper-evident history: 100%; of changes captured in a tamper-evident history

Size: ~3,600 lawyers + staff
Platform: Google Workspace
Region: Global

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Representative composite based on common deployments in this industry — not a single named customer. Figures illustrate the outcomes the described controls are designed to produce.

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